KATHMANDU: The Ministry of Health and Population has formed the grievance handling unit under the leadership of Dr. Anup Bastola.
The committee led by Dr. Bastola will have Information Technology Director Ramesh Raj Subedi, Section Officer Gauri Prasad Acharya, and the Ministry’s Information Officer as members.
The Ministry’s Spokesperson, Dr. Prakash Budhathoki, said that the unit was formed to handle the grievances of the stakeholders and service recipients of the Ministry and line agencies, implement the recommendations, and address the queries.
Earlier on December 1, Minister for Health and Population Pradip Paudel had decided to form the unit.
The unit shall collect the complaints received from the service recipients and forward those issues to the concerned divisions of the ministry immediately.
